Privacy Policy
How Pruva collects, uses, and protects your data.
Last updated June 5, 2026
Overview
Pruva, Inc. ("Pruva," "we," "us") provides stock management and accounting software for ecommerce teams. This Privacy Policy explains what information we collect when you use our website, application, and related services (collectively, the "Services"), how we use it, and the choices you have.
By creating an account or using the Services, you agree to this policy. If you do not agree, please do not use the Services.
Information we collect
Account information: name, email address, phone number, company name, job title, and credentials you provide when signing up or managing your workspace.
Business data you connect: product catalog, inventory, orders, customers, financial records, and other operational data imported from integrations such as Shopify or uploaded files. This data is processed on your behalf to provide the Services.
Usage information: log data, device type, browser, IP address, pages viewed, and actions taken in the app to maintain security, diagnose issues, and improve the product.
Communications: messages you send to us (support requests, demo inquiries, feedback) and our responses.
How we use information
We use collected information to operate and improve the Services, authenticate users, sync connected data sources, generate reports and insights, provide customer support, send service-related notices, and comply with legal obligations.
We may use aggregated or de-identified data to understand product usage and improve features. We do not sell your personal information.
Data retention
We retain account and workspace data for as long as your account is active or as needed to provide the Services. You may request deletion of your account by contacting us. Some information may be retained where required for legal, security, or backup purposes.
Security
We implement administrative, technical, and organizational measures designed to protect your data, including encryption in transit, access controls, and workspace isolation. No method of transmission or storage is completely secure; we encourage strong passwords and limiting workspace access to trusted team members.
Your choices and rights
You may update account details in Settings, disconnect integrations, or invite and remove workspace members. Depending on your location, you may have rights to access, correct, delete, or export personal data. Contact hello@pruva.io to exercise these rights.
Children
The Services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated by email or in-app notice.
Contact us
Questions about this policy or our data practices: hello@pruva.io.